Chaperone Featured on Blooloop - Smart Places

Chaperone was recently featured in Blooloop, focusing in on Smart Places and out-of-home engagement, among other thought-provoking points relating to guest experiences and how businesses can reimagine and enhance their offerings by utilising Chaperone.

Blooloop said, “Imagine a world where every interaction, from navigating a museum to ordering lunch, is personalised, dynamic, and effortlessly integrated across various devices and screens.” The possibilities are truly endless! 

As our CEO, Martin Howe, explained to Blooloop, “At Chaperone, our mission is simple yet profound: to revolutionise out-of-home engagement by delivering personalised, interactive content seamlessly across all touchpoints. We believe that by harnessing the power of technology, we can create memorable and meaningful experiences for consumers and businesses alike.” 

Our cutting-edge solutions address the need for dynamic engagement with audiences outside of the home, with the aim of improving customer experience, satisfaction, and loyalty. As guests’ expectations are always changing and becoming harder to satisfy, it’s important for us to provide an adaptable and scalable platform to evolve in tandem. 

With Blooloop, we had the opportunity to discuss our USPs via a selection of our unique features and capabilities. For instance, CSO/CPO Simon Turtle alluded to innovative features such as “Chaperone’s ability to host multiple apps on the same platform, automatically switching between them based on user interactions, location, and other triggers.” This can include “GEO location, user interactions, image scanning, and system triggers from any data sources… This feature is analogous to Shopify, where Shopify is the online platform, and Chaperone is the bricks-and-mortar and out-of-home platform. This makes Chaperone ideal for resort-wide and city and region-wide deployments, effectively turning them into Smart Places.”

Perhaps the most compelling aspect of Chaperone is its potential to transform entire cities into smart, interconnected hubs of engagement. Think about strolling through a park and receiving personalised recommendations for nearby attractions. How about attending a concert and seamlessly upgrading your seats with a few taps on your phone? “Picture this: you’re spending a day in a vibrant city, with Chaperone enhancing your experience at every turn, without the hassle of navigating through or downloading multiple service interfaces. From interactive museum exhibits to personalised shopping recommendations, Chaperone seamlessly integrates into your day, making every moment memorable.” - Martin Howe. 

Adopting multiple apps into a singular platform whilst ensuring tailored and unique experiences using real-time data enriches the experience across the board. For example, Simon Turtle said, “Consider this scenario: you’re attending a sports event at a stadium equipped with Chaperone. As you enter the venue, your phone automatically receives a virtual guide tailored to your interests and past interactions. Throughout the event, Chaperone offers exclusive behind-the-scenes content, seat upgrades, and concession deals without needing multiple apps or complicated interfaces.”

Chaperone isn’t just limited to sports stadiums. In fact, we’re proud to work with museums, theme parks, shopping centres and more venues and businesses to enhance the experience they provide. 

If you would like to find out more about how we can help your venue, solve your pain points and create truly immersive experiences, feel free to read or listen to the full article on the Blueloop website here: https://blooloop.com/technology/in-depth/chaperone-personalised-day-out/.

Alternatively, we’d love to show you 1-2-1 via a demonstration, the many possibilities of integrating Chaperone into your business. You can book your introduction here, or please do get in touch for any other queries. 

Thank you to Blueloop for the opportunity to feature. 

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An interactive platform for automating and enhancing the guest experience, from ticketing through to departure and beyond. Easily configured to deliver a wide variety of personalised content, offers and features.

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